At AKEK, we believe that we make the best product and stand behind it 100%. If what you purchased from us isn’t working for you, we want to help.
We are proud to be among the very few who have the confidence to offer our customers the most powerful promise available: a Lifetime Warranty on our entire line of AKEK products – everything we make. Not for 30 days. Not for a year. For the life of the product.
If our products fail you? We’ve failed you, and we stand solidly behind our promise to make it right. We will repair or replace any product that fails to meet your expectations.
With the promise comes some common-sense restrictions.
We will not guarantee products that have been abused or used for purposes other than intended. We will not guarantee products that have come in contact with harmful powders, liquids, heat sources, fire, and/or chemicals that degrade and/or destroy product fabrics, materials, and componentry. We will not guarantee permanently stained products.
If you have any problems with your gear and believe it qualifies for repair or replacement, the first thing to do is start a warranty request. It is beneficial to include photos of the product and areas of concern.
Thank you for being an AKEK customer. We are happy to be part of your adventures. And we are proud to offer you this guarantee.